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FAQs & HELPCENTRE

THERE ARE ALWAYS QUESTIONS....


Whether you're a seasoned professional sourcing print for a blue-chip, global firm or a private individual new to the print game, there are always questions that need answering.

 We've put together answers to the most frequently asked questions and outlined them below. However, if there's anything you want explained in more detail or if you have a question you want to ask a real person, please don't hesitate to give us a call on 01273 507667 or send an email to richard@sussexprint.com.

How do I supply artwork

We will check your artwork before printing and if we find any relevant issue during our pre-flight audit we will let you know. 

We usually ask for artwork in PDF format, it should be provide at 300dpi or higher or a loss of quality can occur. If you have used screen based images, for instance if you have lifted images from a website, they will not generally be suitable for printing. Please allow for 3mm bleed per side and ensure text is at least 6mm from any edge. Artwork files should be provided in CMYK format, flattened and text outlined and converted to paths. Please click here for our full artwork guidelines. 
Artwork Guidelines

How long will it take and how can I be so sure of the quality?

The best print prices are achieved through longer lead times so planning ahead helps us help you! We usually deliver within a week of proof approval.

Of course, we can often print things quicker than this if needed - just ask.

Quality? This is what we make sure on your behalf. Remember, for us, it's always personal - we treat YOUR project as if it's OUR project.

If you aren't delighted by the product that is delivered, you won't even receive an invoice until you are completely satisfied.

Make Your Working From Home Space Optimal

We all talk lot about how important it is to create a dedicated work space for while you’re remote working. Did you know that we also have a bunch of tips on how you can optimise that space for a productive work environment?  Read it below
Optimise Your Working Space
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